Tips

The do’s and don’ts of working with builders

Improving your home can be quite a stressful time, but the following can make sure that the whole process runs as smoothly as possible and you get the best from your builder.

Research the Builder

A good builder will be happy to provide references, so ask about previous work they have done for other customers. If they are a member of a trade association, check the membership criteria, and that they really are a member.

Get more than one quote

You need to get several detailed quotes, and not just a “Ball Park” figure. A good builder would prefer this as it will enable them to identify exactly what the job will entail.

Legals

Beware of the legal requirements involved with carrying out home improvements. A good starting point would be the Local Authority Building Control website.

Draw up a contract

Draw up a contract which details the cost and timeframes that you are both happy with.

Keep them in the know

Help your builder understand the look you are going for. Show them pictures and magazines of the kind of things you want.

Talk plain English

Make sure you fully understand what the builder is telling you. A good builder should explain things clearly, so there are no nasty surprises! If you are unhappy for some reason, do not be afraid to talk to your builder.

Monitoring the Job

Keep tabs on how the job is going. It is a good idea to arrange regular catch up sessions with your builder. If you feel that your agreements are not being met, tell the builder as early as possible.

Dealing with Problems: Be Realistic

Builders aren’t mind readers. If your project is not going to plan, you must be clear and explain what you want.

Talk to the “person in charge”

Ensure you speak to the foreman or site manager. Telling a sub-contractor of a change in your requirements will only cause confusion as to what you really want.

Contact the FMB (Federation of Master Builders)

If you are having consistent problems with your builder and they are not delivering to your satisfaction, contact the FMB. The FMB service advise customers and work with both parties to reach a resolution.

www.fmb.org.uk